Questions, Security

April 11th, 2008

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Questions and Visa Security

People use search to seek for information about visas and often they make multiply visits before making a decision. We want to present security issues and common questions.

1. Explanation of terminology

Single, double, multiple entries

Single, double, triple or multiple entry refers to the number of times a person may enter a specific country during the validity of the visa. For example a double entry visa issued for a period of 60 days (the validity) will permit the traveler to enter the country twice within that 60 day period. Single, double, triple or multiple does not refer to the number of travelers or applicants.

Visa Validity

Visa validity refers to the period of time the visa is valid for or can be used to enter the country. The period of validity can be different according to purpose and number of entries. Visa validity also varies from country to country. Most countries issue a visa whose validity begins the day the visa is issued. For example a visa with a 3 months validity would begin the day the visa was issued, January 1 and expire April 1. The traveler would only be allowed to enter during this period.

2. FAQ - answers

Are my documents secure?

Passport Express is a passport-expediting service registered with offices of the US Passport Agency to act as an agent on behalf of US Citizens in need of a passport quickly. Our services also receive recommendation from several reputable organizations including The Washington Post, Budget Travel Magazine, travel agencies and was named the top rated Passport Service Provider by Top Consumer Reviews.com Our privacy policy explains more in depth the steps taken to insure the security of all information provided to Passport Visa Express.com by our clients and customers.

What is it all about?

Passport Visa Express.com assists individuals, travel agents, and corporate travel departments, allowing them to meet travel deadlines without worry. We understand the passport process can be confusing, time-consuming, and extremely stressful when your trip is on the line. Passport Visa Express.com is not a government agency, but we work face-to-face with the US Passport Agency, the Department of State, and foreign Consulates, to get passports and visas processed and back to our customers in time for their trips.

What if I lack free visa pages?If your current, valid passport is running out of visa pages AND will not expire for more than 1 year you can add additional visa pages to your passport. If your passport will expire within a year we highly recommend you renew your passport instead.

What else should I know about id cards?

Before traveling abroad, make a copy of the identification page so it is easier to get a new passport, should it be necessary. It is also a good idea to carry two extra passport-size photos with you. You should also check to see if you have run out of visa pages. Please note the last few pages of your passport are for amendments only and cannot be used for adding visas to your passport.

3. Visa Security

Passport Visa Express.com is encrypted in a secure environment using Geotrust SSL to prevent information from being viewed by anyone other than Passport Visa Express.com. We do not distribute or sell your personal information to anyone for any reason or under any circumstance.

Collecting Information About You

There may be times (such as when you purchase or order a product, subscribe to a service, register or participate in promotions, etc.) when we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We may also maintain a record of your product purchases.

Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications from us.

In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

Using Information About You

We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about Passport Visa Express.com. From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners.

We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.

Although unlikely, in certain instances we may disclose your personal information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Passport Visa Express.com, Inc. or to others. We may also disclose your personal information when we believe the law requires it.

Passport and Visa Security

We take precautions, including use of sophisticated encryption and authentication tools, to protect the security of your personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.

We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.

Completed passports and visas are normally sent by couriers, FedEx, U.S. Certified Mail, or airline package services and are subject to the terms and conditions set by these companies. PassportVisasExpress.com, Inc. is not responsible for any loss or delays incurred for shipments consigned to these delivery services.

Disclaimer

We stand by our service 100%. If we fail to meet our commitment of service to you we will refund 100% of your service fee. We cannot be held responsible for actions or delays caused by the U.S. Passport Agency, foreign embassies, consulates or third party services such as couriers or other delivery services. This guarantee does not cover damages and is limited to the refund of our service fee.
PassportVisasExpress.com, Inc. is not responsible for damages resulting from incorrect information from applicants or errors caused by applicants.

PassportVisasExpress.com, Inc.’s liability for processing delays, loss, damages whether direct, incidental, special or consequential including but not limited to the loss of profit or income regardless of whether PassportVisaExspress.com, Inc. may have had knowledge that such damages may be incurred is limited to the amount of service fee paid to PassportVisasExpress.com, Inc.
PassportVisasExpress.com, Inc.’s liability for damage to or loss of the passport, visa or other documents caused by PassportVisasExpress.com, Inc., is limited to the cost of replacement or $165.00 whichever is less.

To read more, please visit, PassportVisasExpress.com.


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